Welcome

Thank you for taking the time to send us information regarding your vehicle - this will help us commence repairs as soon as possible.

We are going to ask you some questions and we will require you to take some photos of your car and of the damage from the incident.

This process will take less than 2 minutes to complete. Please click on the 'Continue' button.

Continue

Need Help?

CARe Automotive team is here to assist you. Please call us from 8:00am to 5:00pm Monday to Friday.
(03) 8593 7574.

Location of Car

Do you know where your car is located?

300 characters remaining.

Submit Back

Need Help?

CARe Automotive team is here to assist you. Please call us from 8:00am to 5:00pm Monday to Friday.
(03) 8593 7574.

Thank You

We appreciate the time you have taken to submit the information we have requested.

Our team will arrange to have your vehicle repaired and we will be in touch within the next 24 hours if we need any further information from you.

Have a great day!

Need Help?

CARe Automotive team is here to assist you. Please call us from 8:00am to 5:00pm Monday to Friday.
(03) 8593 7574.

Photo of Your Dashboard

Please take a photo of your dash with the car started.
It is important to ensure that the odometer and any warning lights are clearly visible.

After you take the photo, please turn your car off.

You must take a photo of your dashboard to continue.


Dashboard

Take Photo

Save and Continue

Need Help?

CARe Automotive team is here to assist you. Please call us from 8:00am to 5:00pm Monday to Friday.
(03) 8593 7574.

Photo of Vehicle's Internal Condition

Please take an internal image from the open driver side door.
Ensure that the gear stick and centre console are visible, including both the driver and passenger seats.

You must take at least 1 photo of the vehicle's internal condition.

Select which photo you want to take again:

Add Condition Photos

Minimum 1 photo, maximum 2 photos.

Save and Continue

Need Help?

CARe Automotive team is here to assist you. Please call us from 8:00am to 5:00pm Monday to Friday.
(03) 8593 7574.

Photo of Vehicle Identification

Please locate the VIN plate or Compliance Sticker and take a clear image.

You must take a minimum of 1 photo of the VIN plate or Compliance Sticker.

Select which photo you want to take again:

Add Identification Photos

Minimum 1 photo, maximum 2 photos.

Save and Continue

Need Help?

CARe Automotive team is here to assist you. Please call us from 8:00am to 5:00pm Monday to Friday.
(03) 8593 7574.

Vehicle Overview

We need photos of every side of your car.

We need to see all of the panels in each photo and both registration plates so you may need to stand 1-2 metres away.

You must take a photo of to continue. Select which photo you want to take again:


Overview Front

Front of Car


Overview Driver Side

Driver Side


Overview Rear

Rear of Car


Overview Passenger Side

Passenger Side

Save and Continue

Need Help?

CARe Automotive team is here to assist you. Please call us from 8:00am to 5:00pm Monday to Friday.
(03) 8593 7574.

Accident Damage

We need photos of the damage that happened during the accident. Ideally we would like to see photos from different angles (1-2 metres away) and some close up photos of the damage.

Please take a look at the lighting and reflections on your car. We suggest only good quality photos are uploaded so that we can fast-track your repairs.

Damage to Your Car

Please take photos of the damage to your car. If you have multiple areas of damage that you would like us to estimate, take photos of 1-2 meters away and close-up photos of each area.

Please take a look at the lighting and reflections on your car. We suggest only good quality photos are uploaded.

You must take a minimum of 3 photos of the damage to your car.

Select which photo you want to take again:

Add Accident Photos

Minimum 3 photos, maximum 15 photos.

Save and Continue

Need Help?

CARe Automotive team is here to assist you. Please call us from 8:00am to 5:00pm Monday to Friday.
(03) 8593 7574.

Video of Damage

It would greatly help our assessing team if you are able to take a brief video of the accident damage areas of your car.

Please walk around the car ensuring that you are capturing all of the damage.

It would greatly help our assessing team if you can take a video of the damaged area on your car.

If you have damage in multiple areas, please walk around your car ensuring that you are capturing all of the damage that you would like us to include in your estimate.

Select which photo you want to take again:

Damage Video 1 ()

Damage Video 2 ()

Damage Video 3 ()

Add A Video

Save and Continue Up to 3 videos can be uploaded
30 seconds max each video

Need Help?

CARe Automotive team is here to assist you. Please call us from 8:00am to 5:00pm Monday to Friday.
(03) 8593 7574.

Other Information

300 characters remaining.

Need Help?

CARe Automotive team is here to assist you. Please call us from 8:00am to 5:00pm Monday to Friday.
(03) 8593 7574.

Thank You

We appreciate the time you have taken to submit the information we have requested.

Our team will be in touch within the next 24 hours if we need any further information.

We look forward to seeing you when you drop off your vehicle for repair.

Repair Booking Details:

CARe Automotive
46-50 Sarton Road
Clayton VIC 3168
T: (03) 8593 7574
See map and directions

Please remember to remove all of your personal items from your vehicle prior to your arrival.

Have a great day!

Thank You

We appreciate the time you have taken to submit the information we have requested.

Our team will be in touch in the next 48 hours to make a repair booking so that you can drop your car off for repairs to commence.

In the meantime, please do not hesitate to contact our team if we can provide any assistance.

Have a lovely day and we will speak with you soon!

Our team will email you an estimate in the next 48 hours.

Have a lovely day!

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If you continue to have problems, please contact our team during business hours for assistance.

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